Direct Debit Payment Advice

The Direct Debit Instruction (DDI) is the method by which Service Users obtain a Payer’s authority to debit their bank account. It is important that the DDI provides all the necessary information to enable collection by Direct Debit and that the Payer is provided with a clear understanding that they have given their authority for the Service User to debit their account.


The Direct Debit Guarantee

 This Guarantee is offered by all Banks and Building Societies that accept instructions to pay Direct Debits

  • If there are any changes to the amount, date or frequency of your Direct Debit, Information IBR-Global Markets Ltd will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request IBR-Global Markets Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

  • If an error is made in the payment of your Direct Debit, by IBR-Global Markets Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society.

  • If you receive a refund you are not entitled to, you must pay it back when the IBR-Global Markets Ltd asks you to.

  • You can cancel a Direct Debit at any time by simply contacting to your bank or building society. Written confirmation may be required. Please also notify us